What to Do if You Are a Witness or Victim of a Crime

Ensure Your Immediate Safety

• If you feel unsafe, move to a safe location immediately. For example, go to a well-lit public area or a shop.

• If you are in immediate danger, call 999 (the emergency services) right away.

Contact the Police

• For emergencies, dial 999 and explain the situation.

  • Example script: “Hello, I need help. I am [a victim/witness] of [describe the crime, e.g., a theft or assault]. My current location is [state your location]. I feel [safe/unsafe]. Please send help.”

• For non-emergencies, dial 101 to report a crime that has already occurred and does not require immediate assistance.

  • Example script: “Hello, I would like to report a crime that happened earlier. I am a [victim/witness], and it involved [briefly describe the incident]. What information do you need from me?”

Provide Key Information

When speaking with the police, try to provide:

• Your location (if you’re unsure, describe nearby landmarks).

• A description of what happened.

• Any details about the person(s) involved (e.g., clothing, height, behaviour).

• If safe, note down details like number plates or distinguishing features.

Stay Calm and Safe While Waiting for Help

• Find a secure place to wait, such as a shop, public building, or near other people.

• Avoid confronting the person(s) involved.

• Stay on the phone with emergency services if instructed.

After the Police Arrive

• Cooperate with officers and answer their questions as clearly as possible.

• Let them know if you’re feeling overwhelmed or need support.

  • Example script: “I may need extra time or help answering questions as I am feeling anxious.”

Reporting the Crime Later

• If you decide to report the crime later, you can:

  • Call 101.

  • Report online through the police’s website: Report a Crime Online.

Seek Support After the Incident

• If you feel distressed, reach out to support organisations:

  • Victim Support (www.victimsupport.org.uk): Call 0808 168 9111 for free emotional and practical support.

  • Mind (www.mind.org.uk): For mental health support, call 0300 123 3393.

Final Thoughts

• If you have specific needs, you can let the police know. They can provide support, such as contacting a liaison officer if available.

• Consider carrying an emergency card or medical ID to inform responders of your needs.

• Use apps like “what3words” to give your exact location to emergency services if unsure where you are.

By following these steps, you can navigate difficult situations more confidently while ensuring your safety and accessing the support you need. Remember, you are not alone, and there are people and services ready to help.