Concession Travel Tickets with a Carer

Identify the Concession Scheme Available in Your Area

• Most public transport systems in the UK offer concessionary travel schemes.

• For rail travel, the Disabled Persons Railcard offers a 1/3 discount for you and your carer.

• For buses or other local transport, check with your local council or transport authority for eligibility for a Companion Bus Pass or similar schemes.

Check Eligibility Criteria

You may qualify if:

• You have a condition that requires the assistance of a carer when travelling (e.g., due to neurodiversity or mental health).

• You receive one of the following:

  • PIP Mobility or Daily Living Component.

  • Disability Living Allowance (DLA).

  • Attendance Allowance.

  • A letter from a healthcare professional confirming your need for a carer while travelling.

• In some cases, councils may also ask for evidence that you cannot travel alone.

Gather Supporting Documents

Prepare the following documents:

• Proof of Disability or Condition:

  • PIP or DLA award letter.

  • A letter from your doctor or mental health professional stating your need for a carer.

• Proof of Identity: Passport or driving licence.

• Proof of Address: Utility bill or bank statement.

• Passport-sized photo (if required).

Apply for a Companion Pass or Railcard

For Bus Travel (Companion Pass)

• Visit your local council’s website and search for Companion Bus Pass or Disabled Travel Pass.

• Download or complete the application form online.

• Attach the required documents and a photo, if requested.

• Submit the form:

  • Online.

  • By post.

  • In person (some councils require you to apply at a customer service center).

For Rail Travel (Disabled Persons Railcard)

• Go to the Disabled Persons Railcard website.

• Choose the option for a carer to travel with you.

• Fill out the application form and upload your documents:

  • A recent photo.

  • Proof of eligibility (e.g., PIP letter).

• Pay the fee (£20 for 1 year or £54 for 3 years).

• Receive your Railcard via post.

Wait for Approval

• Bus Pass: Local councils may take a few weeks to process your application.

• Railcard: Online applications are usually processed within a few days, while postal applications take up to 10 working days.

Start Using the Concessions

• Bus Travel: Present your Companion Pass to the driver when boarding. Your carer travels free or at a reduced rate (depending on the council’s scheme).

• Rail Travel: Purchase tickets with your Railcard to get a 1/3 discount for yourself and your carer.

Final Thoughts

• Always carry your pass or Railcard while travelling.

• If you're unsure about the local schemes available, contact your council or transport provider for assistance.

• Some schemes may require annual renewal, so keep track of your pass’s expiry date.

For further help, a support worker, family member, or friend can assist with the application process.